Shipping policy

Shipping Policy

Thank you for shopping with Frolicking Mouse!

Order Processing

Orders are processed after purchase. Please allow the processing time stated on the individual product listing or at checkout before your order ships.

Shipping Times

Estimated shipping and delivery times are provided at checkout or in the relevant product listing. Delivery dates are estimates and are not guaranteed. Delays may occur due to carriers, weather, holidays, or circumstances beyond our control.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout. Please review your information carefully before placing your order.

Frolicking Mouse is not responsible for delivery issues resulting from an incorrect or incomplete address provided by the customer.

Order Cancellations and Changes

All sales are final. Orders cannot be canceled or changed once placed. Please review your order carefully, including product selections and shipping details, before completing your purchase.

Lost, Delayed, or Damaged Shipments

If your order is delayed, appears to be lost, or arrives damaged, please contact us at frolickingmouse@gmail.com so we can review the situation and assist where appropriate.

Shipping Fees

Shipping charges are displayed at checkout before you complete your purchase. Shipping fees are non-refundable except where required by applicable law.

Contact

For shipping questions or assistance with an order, contact:

Frolicking Mouse
frolickingmouse@gmail.com
https://frolickingmouse.com

Nothing in this policy limits rights or remedies that cannot legally be excluded under applicable law.